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Our Privacy Policy

Effective Date: 9.30.24

Welcome to HeadFirst Studios! We value your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard information in connection with our graphic design services.

By using our services or accessing our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect personal information when you:

• Contact us through our website or via email.

• Engage our design services for branding, marketing materials, or other creative needs.

• Subscribe to our newsletter, promotions, or design updates.

• Provide feedback on completed design work or projects.

Types of information we collect:

• Name, business name, and contact information (email, phone).

• Project-specific details, such as brand guidelines, creative briefs, and design preferences.

• Payment and billing information (processed through secure third-party platforms).

• Website analytics data (to improve our online experience).

2. How We Use Your Information

We use the information collected to:

• Provide and manage your graphic design projects.

• Communicate with you regarding design progress, revisions, and approvals.

• Send marketing emails about our design services, offers, or updates.

• Improve our services through feedback and project insights.

• Ensure billing and invoicing processes run smoothly.

3. Marketing Communications and Your Consent

By signing up for or engaging with our services, you agree to receive marketing emails and promotional updates from us. You can opt out at any time by clicking the unsubscribe link in our emails or contacting us at [email protected].

4. Sharing Your Information

We respect your privacy and only share your information when necessary:

• Service providers to manage payments and invoicing (e.g., Stripe, PayPal).

• Freelancers or subcontractors to support design & content work

• Legal requirements if needed to protect our rights or comply with the law.

We do not sell or rent your personal information to third parties.

5. Data Security

We take reasonable precautions to protect your data from unauthorized access, disclosure, or misuse.

• Sensitive project files are stored securely and shared only with relevant parties.

• Payment information is processed through secure third-party platforms.

• We regularly monitor and update our systems to mitigate security risks.

6. Your Choices and Rights

You have the right to:

• Access, update, or delete the personal information we hold about you.

• Opt out of marketing emails or newsletters at any time.

• Request the deletion of project files or design assets from our systems (where possible).

To exercise your rights, contact us at [email protected]

7. Cookies and Tracking Technologies

Our website may use cookies to enhance your browsing experience and gather data on website usage. You can adjust cookie preferences in your browser settings.

8. Third-Party Links

Our website or emails may include links to external websites. We are not responsible for the privacy practices of those websites. Please review their policies separately.

9. Policy Updates

We may update this Privacy Policy as needed to reflect changes in our practices or legal requirements. Any changes will be posted on this page with the new effective date.

10. Contact Us

If you have any questions or concerns about this policy, please contact us:

Email:

[email protected]

Phone:

616.818.9843

Website:

social.diveheadfirst.com

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[email protected]

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